Frequently asked questions

Check out our answers to frequently asked questions.

T800/T800+ UpMap Device

You can buy UpMap products at our e-commerce www.store.up-map.it or through our official online retailers.

For more information, please contact us via our website www.up-map.it or at the email address info@up-map.it.

Sure, you can do it by yourself, it’s easy and safe. Simply plug T800 UpMap device to your bike with the diagnosis cable and follow the wizard that you find in the UpMap app.

Yes, once you download the UpMap app, it can be used to manage all your T800 devices, connected to each bike.

The T800 UpMap device can be connected to the bike via the diagnostic cable, sold separately by our resellers.

You need data or wifi connection only when you are mapping the bike or purchasing the map.

No, the T800 device is designed to bind only to a single bike (the first on which configuration is carried out). To use the UpMap system on more bikes, you must purchase a new T800 for each bike.

Absolutely not! Our maps are tested to best perform with Termignoni exhaust system but it’s not not necessary that your bike has a Termignoni exhaust system.
For more infos on compatibility please contact us info@upmap.it

The T800 must be connected, configured and connected by Bluetooth to your vehicle.

In the maps section in your profile, select a previously purchased map, the system displays a message asking you if you want to install the selected map; confirming the Remap procedure is started.

WARNING: strictly follow these guidelines:

  • The T800 must be connected to the vehicle as shown in the quick guide (link);
  • The Dashboard of the vehicle must be turned ON;
  • The RUN button in the ON position;
  • Make sure the battery is in a good state of charge. If unsure, connect a battery charger to the vehicle;
  • During the remap:
    • do not disconnect the T800 from the socket;
    • do not turn off the Dashboard;
    • do not place the RUN switch on the OFF position;
    • do not start the engine;
    • do not close the application;
    • do not turn off the Bluetooth;
    • stay within 5 meters from the bike.

The procedure can take few minutes, the time depends on the speed that the vehicle control unit allows for the transfer of information.

NO. Once the first configuration has been performed on a motorcycle, the T800 creates a link and it will no longer be possible to use the T800 on another motorcycle.

No. When the T800 creates the bond with a bike it can not be canceled.

Yes. The T800 being bound to the bike can be transferred to another user. To do this you must contact the assistance service via email at

info@up-map.it and communicate the will to transfer the ownership of the T800 to a new user by supplying the T800 serial number and the new user's email.

Yes. To get the first free mapping you must have configured the T800 on the bike.

From the STORE inside the APP you have to fill in the order of the map you have chosen.

In the last phase of purchase, before confirming the order, you must enter the promotional code that you will find in the INFO E-COMMERCE section of the chosen engine calibration.

Once the order is complete, the map will be accessible in the APP user profile in the maps section.

UpMap app

For information on the T800 UpMap availability, please contact us or subscribe to our newsletter.

For information about maps availability, visit the page supported bikes, contact us oor subscribe to our newsletter.

Yes, once you download the UpMap app, it can be used to manage all your T800 devices, connected to each bike.

The T800 UpMap device can be connected to the bike via the diagnostic cable, sold separately by our resellers.

You need data or wifi connection only when you are mapping the bike or purchasing the map.

For technical and commercial inquiries please contact our customer service at:
+39 0521 646083
Monday/Friday from 10am to 12am - from 15pm to 17pm (Italian hours)

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